Disclaimer & Refund Policy

1. Government Approval Disclaimer

All incorporation and related services provided by Angel Services Pte. Ltd. and its affiliated entities (including ASPL Consultancy Pvt. Ltd. and other group companies) are subject to completion of internal Know Your Client (KYC) and Anti-Money Laundering (AML) due diligence, and review and approval by the relevant government or regulatory authorities in the applicable jurisdiction (e.g., ACRA in Singapore, UAE Free Zone or Mainland Authorities).

Submission of an application for company incorporation does not guarantee approval of:

• Company name reservation
• Business activity classification
• Company registration
• Licensing or regulatory consent
• Visa eligibility (where applicable)

Government authorities may reject, delay, or request modifications to applications based on their independent review and prevailing regulations. Angel Services does not exercise control over such decisions and shall not be responsible for such outcomes.

2. Verification of Information

Clients are responsible for ensuring that all information and documents submitted through our website, incorporation forms, email, or dashboard are:

• True
• Accurate
• Complete
• Up-to-date

Angel Services reserves the right to:

• Seek additional documentation or clarification
• Place the application on hold pending verification
• Decline to proceed with services where compliance concerns arise

Any delay caused due to incomplete documentation or delayed responses from the client shall not be attributable to Angel Services.

3. Refund Policy

Refund eligibility shall be determined at the sole discretion of Angel Services based on the stage of work completed and expenses incurred.

In the event that a proposed company name is rejected, incorporation or license application is not approved by the relevant authority, or Angel Services is unable to proceed due to regulatory or compliance constraints, the professional fees paid to Angel Services shall be refunded, subject to the following deductions:

Refunds will be processed net of:

• Government filing / registration fees
• Name reservation fees
• Notarisation / legalisation charges
• Courier or document handling charges
• Payment gateway or banking charges
• Third-party service provider costs
• Any advisory or consultation already rendered
• Document preparation and compliance checks undertaken

Where an application is rejected due to:

• Incomplete or incorrect information provided by the client
• Non-disclosure of material facts
• Adverse compliance findings
• Failure to provide requested documentation within a reasonable timeframe

Angel Services reserves the right to retain reasonable professional fees proportionate to the work completed, time invested, and compliance procedures undertaken up to the date of termination.

4. Payment Processing

All refunds (if applicable) will be processed within 14–21 working days from the date of confirmation of non-proceeding, via the original payment method, subject to payment gateway timelines.

Angel Services shall not be liable for delays caused by banking institutions, intermediary financial institutions, or payment gateway providers.

5. Limitation of Liability

Angel Services shall not be liable for any indirect, consequential, or loss-of-profit damages arising from delays, rejection, or regulatory decisions made by government authorities. Our total liability, in any case, shall not exceed the professional fees paid for the specific service in question.

6. Acceptance

By proceeding with payment for incorporation or related services via our website or client dashboard, you acknowledge that you have:

• Read
• Understood
• Agreed